首页> 外文OA文献 >DYNAMIC STAFFING IN A TELEPHONE CALL CENTER AIMING TO IMMEDIATELY ANSWER ALL CALLS

【2h】

DYNAMIC STAFFING IN A TELEPHONE CALL CENTER AIMING TO IMMEDIATELY ANSWER ALL CALLS

机译：电话呼叫中心的动态工作人员立即回答所有电话

页面导航

著录项
相似文献
相关主题

著录项

作者
Ward Whitt;
展开▼
作者单位

展开▼
年度 1997
总页数
原文格式 PDF
正文语种
中图分类

相似文献

外文文献
中文文献
专利

1. Dynamic staffing in a telephone call center aiming to immediately answer all calls [J] . Whitt Ward Operations Research Letters: A Journal of the Operations Research Society of America . 1999,第5期

机译：电话呼叫中心的动态人员配备，旨在立即接听所有电话
2. Answering the Call: 2009 ATA Convention and Call Centers CARE Program [J] . Tim Searcy Customer Inter@ction Solutions . 2009,第3期

机译：接听电话：2009 ATA Convention and Call Centers CARE Program
3. A 4-year analysis of calls answered by the staff at Red Cross War Memorial Children's Hospital (RCWMCH) Poisons Information Centre (PIC) in South Africa [J] . Mohamed Farahnaz, Eley Brian, Roberts J. Clare, Clinical toxicology: the official journal of the American Academy of Clinical Toxicology and European Association of Poisons Centres and Clinical Toxicologists . 2016,第4期

机译：南非红十字会纪念儿童医院（RCWMCH）毒物信息中心（PIC）的工作人员进行的为期4年的电话分析
4. Can Machines Call People?- User Experience While Answering Telephone Calls Initiated by Machine [C] . Adam J Sporka, Jakub Franc, Giuseppe Riccardi Annual CHI conference on human factors in computing systems;CHI conference on human factors in computing systems;CHI 2009 . 2009

机译：机器可以打电话给人们吗？-接听由机器发起的电话时的用户体验
5. If we call them, will they change? Feasibility of a telephone adaptation of motivational interviewing aimed at parents to reduce television time among 2nd and 4th grade children. [D] . Drenner, Kelli L. 2009

机译：如果我们叫它们，它们会改变吗？针对家长进行电话采访以减少二，四年级孩子的电视时间的可行性。
6. After-hours telephone calls by parents at an inner-city community health center. [O] . P. O. Ozuah 2001

机译：父母下班后在市中心社区卫生中心打个电话。
7. Answering the call for customer driven quality: overview of the call center industry. [O] . Ruyter J.C. de, Feinberg R.A. 100

机译：回应客户驱动质量的呼吁：呼叫中心行业概述。

DYNAMIC STAFFING IN A TELEPHONE CALL CENTER AIMING TO IMMEDIATELY ANSWER ALL CALLS

著录项

相似文献

相关主题

期刊订阅