City managers matter in how cities engage with their citizens

摘要

Social media and other online innovations allow city managers to engage with their citizenry in new - and often relatively inexpensive - ways. But why have some cities embraced and adopted these technologies while others have lagged behind? In new research which draws on a survey of 2,500 managers in 500 cities, Fengxiu Zhang and Mary K. Feeney find that ...