Systems and application development for portable maintenance aid (PMA) - A performance perspective

摘要

Purpose - This paper aims to explore the theory of technology adoption using a system-application approach to facilitate PMA innovation span across multiple organisations to enhance overall production network effectiveness. Design/methodology/approach - The survey on technology available and forecast future trends, design a workable prototype for test in real-world airline operation under a three-layer analysis model. Data is taken to validate the concept and correlate performance factors in PMA adoption. Findings - The findings highlight greater operational efficiency and higher process value maintenance to be achieved through communication paths. The value process-to-shop concept is validated, next to value network. Practical implications - This research supports maintenance business, especially with high contents of information and knowledge driven tasks for outsource service providers, can make use of the wireless system adoption rules for assets and maintenance performance management. Originality/value - The paper presents organisations with a tool such that portable maintenance device can be identified as contribution in different levels, focus and functional effects. Within a critical process, airlines can better manage their dynamic operation process for higher revenue generation.