This thesis reports on the results to date in supporting managerial decisions concerning training as a part of organizational learning. Training is one of the most important factors in sustaining and expanding the organization's comparative advantage by reinforcing knowledge flow among its members. On the other hand, training is downgraded when it jeopardizes personal incentives like bonus, production goal achievement, and financial accomplishment in the private sector. In a similar way, nearly all military personnel are assigned collateral duties--many of which are very important--but for which many such personnel cannot engage in adequate training to properly accomplish. This research evaluates four web-based decision systems to see how well they can support training among geographically dispersed military units. In particular, because much of the important knowledge associated with training is tacit in nature, how such tacit knowledge can flow effectively and efficiently via the network technologies underlying is important to investigate. The duty of On Scene Leader for shipboard firefighting is chosen as a suitable training focus. The multimedia systems are evaluated via a multi-criteria, multi-expert analysis. Criteria are drawn from the appropriate literature, while NPS officers with appropriate experience serve as experts.
展开▼
