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Personal computer use at Navy Field Activities: a productivity study

机译:海军野战活动中个人计算机的使用:生产力研究

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摘要

In the past, corporations justified investment in office automation (OA) by vague claims of increased productivity. Now, managers are reevaluating their productivity measurement systems in an effort to identify productivity gains resulting from OA. The purpose of this thesis is to present a methodology for determining the impact of OA on office productivity. This study examined the productivity of the Standard Automated Contracting System for Federal Agencies (SACONS), in a before/after quasi-experimental design that measured outputs (volume, quality of work), inputs (staff size, grade structure, overtime usage), and by-product social effects (morale, teamwork) using archival data. This framework, developed in a previous SACONS study, is used to analyze the strength of SACONS software. The results of this study were confounded by external events that adversely affected our results. Only the quality of work measure (Procurement Action Lead Time), which was reduced by 13 percent, showed a significant productivity gain. Further study of SACONS is necessary to determine its impact on office productivity
机译:过去,公司通过提高生产率的模糊说法来证明对办公自动化(OA)进行投资是合理的。现在,管理人员正在重新评估他们的生产率测量系统,以发现OA带来的生产率提高。本文的目的是提出一种确定办公自动化对办公效率影响的方法。这项研究在准实验设计之前/之后检查了联邦机构标准自动签约系统(SACONS)的生产率,该设计测量了产出(数量,工作质量),投入(人员规模,职等结构,加班使用情况),以及使用档案数据的副产品社会影响(士气,团队合作)。该框架是在SACONS之前的研究中开发的,用于分析SACONS软件的强度。这项研究的结果与对我们的结果产生不利影响的外部事件相混淆。只有工作质量度量(采购行动提前期)减少了13%,才显示出显着的生产率提高。需要进一步研究SACONS,以确定其对办公室生产力的影响

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