A review of the functioning and effectiveness of outpatient departments at Naas General Hospital and St Colmcille's General Hospital

摘要

A review of the functioning of medical and surgical outpatient departments (OPD) in Naas and St. Colmcille'sudGeneral Hospitals was undertaken. The purpose of the study was to document OPD functioning and makeudrecommendations to ensure best practice in the areas of efficiency, effectiveness and quality, including the potentialudrole of GPs.udA retrospective case note review was conducted; 800 case notes were selected i.e. the most recent 100 'new' andud100 'review' patients to both medical (400) and both surgical (400) OPDs. Data gathered included, patientuddemography, reason for attending OPD, GP communication, use of hospital facilities and outcome of the attendance