Aplikasi Six Sigma Dmaic dan Kaizen sebagai Metode Pengendalian dan Perbaikan Kualitas Produk PT. Sarandi Karya Nugraha

摘要

APPLICATION OF SIX SIGMA DMAIC AND KAIZEN AS A CONTROL METHOD AND QUALITY IMPROVEMENT PRODUCTS at PT. Sarandi Karya Nugraha. PT. Sarandi Karya Nugraha is a company that engaged in health equipment and produce a hospital furniture, such as emergency trolley. In producing an average production per month, the defective product was 12.84%. This research is used to determine the ability of the process based on product defects that exist with the approach of six sigma then be controlled by analyzing the causes of disability using the Seven Tools and seeking continuous improvement by implementing Kaizen Five-Step Plan, 5W and 1H, and the Five-M checklist. After processing the data, obtained DPMO value of 29043.41 which means that from one million opportunity there will be the possibility of disability product produced as much as 29043.41. The Company is at 3.39-sigma level with CTQ (Critical To Quality) most coarse cause paint defects that 46.5% of the total disability 7490. From the analysis by means of the implementation of kaizen, the main policies that should be run by the companies that tighten controls in all areas.