Process improvement in a virtual organization focused on product development using collaborative environments

摘要

Collaborative Engineering Environments (CEE) have become really important in Virtual Organizations (VO) because they enable the coordination and collaboration among engineering groups, supported by tools and methodologies that enable intellectualcapital sharing and engineering activities in real time, among organizations regardless oftheir locations -- A platform that integrates and facilitates the operation in VirtualOrganizations focused in manufactured product development, is an important tool thatsupports a rapid respond to customers, and improve the communication among itsmembers -- This paper present a way to improve business process in a VO based on thedevelopment and use of a CEE -- The methodology presented in this paper was implemented in a real manufacturing VO, improving the product transfer process: thecoordinators of each business opportunity easily manage VO information, and VOpartners were totally involved during the process