Addressing Increased Ridership and Demand: GRTC – CARE Paratransit Service Sustainability for the City of Richmond

摘要

The objective of this thesis will be to evaluate and assess the current Care Service being offered by GRTC and recommend economic efficient, equitable and sustainable opportunities for a better Human Mobility Service transportation effectiveness and coordination. Transportation demand management strategies that generate revenue and contain costs are required to meet the demands and needs of future aging populations without compromising quality of service. With the baby boomer population set to retire and advancing health care improvements, the elderly population and disabled segment of the population is bound to rise, increasing the demand for human mobility services. This trend and age wave is being felt across the U.S. and has affected all states, including the City of Richmond. Although the GRTC Transit System in Richmond provides a Human Mobility Service called the Care-Service for Disabled Elderly, findings show that the agency is operating at a loss and has no dedicated plan for a Human Mobility Service.