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From fare evasion to illegal downloads : the cost of defiance

机译:从逃票到非法下载:违抗的代价

摘要

Australian households currently pay the second highest “honesty tax” in the world at $290 per household per year, levied by retailers to offset the $AU1.86 billion in losses they incur from customer theft.ududTheft is only one type of consumer deviance, which can include behaviours that are against the law, an organisation’s policy, or behaviours that violate normally accepted conduct. An individual’s “deviant behaviour” can vary from one person to the next.ududMy research exploring consumer definitions of right and wrong has found a number of things can inform what an individual thinks is “deviant behaviour”, beyond what the law or organisational policy states as right or wrong. Consumers then use their own justifications to excuse their actions...
机译:目前,澳大利亚家庭每年在世界上第二高的“诚实税”,每户每年290澳元,这是零售商征收的,用以抵消因顾客盗窃而蒙受的18.6亿澳元损失。 ud udTheft仅仅是消费者的一种类型偏差,其中可能包括违法行为,组织的政策或违反通常公认的行为的行为。一个人的“越轨行为”可能因人而异。 ud ud我的研究消费者对是非的定义发现,很多事情可以超越一个法律或法律上的规定,传达出个人认为的“越轨行为”。组织政策规定对与错。消费者然后利用自己的辩解为自己的行为辩解。

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    Dootson Paula;

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