Creating a Reference Model for the Creative Industries – Evaluation of Configurable Event Driven Process Chains in Practice

摘要

The Australian screen business is facing new challenges to stay competitive. Increasing globalization on the one hand offers new opportunities for service-related companies but on the other hand raises the competition in drawing the attention of production companies. Motivated by a lack of process-centered management support, this work aims to deliver a starting point for an application of Business Process Management principles and practices within the Creative Industries to help facing the new challenges. I therefore present a reference process model for the post production part of screen business productions. To allow for comprehensive adaptation to project-specific scenarios or a company’s requirements the model is developed as Configurable Even-Driven Process Chain. The designated reference modeling language provides means to clearly specify process variations. In a second step I use the application in a real-life case to contribute to the empirical validation of the modeling language and to reflect on the relevance and completeness of the language.