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Shared services: Lessons from the public and private sectors for the nonprofit sector

机译:共享服务:公共和私营部门为非营利部门提供的经验教训

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摘要

This paper provides an overview of literature relating to shared service providers and arrangements. We first discuss what is meant by shared services providers and outline the benefits of this approach according to the literature. Given that the bulk of the literature dealing with shared services is primarily focused on the business sector, we then move onto a report of the critical success factors for implementation and ongoing operation of these arrangements as identified in the business sector. Lastly, this paper seeks to review the literature relating specifically to nonprofit shared service arrangements with a review of proposing five models or broad approaches to shared services in the nonproft sector.
机译:本文概述了有关共享服务提供商和安排的文献。我们首先讨论共享服务提供商的含义,并根据文献概述此方法的好处。鉴于有关共享服务的大量文献主要集中在商业领域,因此我们接下来就商业领域确定的这些安排的实施和持续运营的关键成功因素进行报告。最后,本文试图回顾专门针对非营利性共享服务安排的文献,并提出了在非盈利领域共享服务的五种模式或广泛方法的建议。

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