PurposeudThe purpose of this paper is to ascertain how today’s international marketers can perform better on the global scene by harnessing spontaneity.ududDesign/methodology/approachudWe draw on contingency theory to develop a model of the spontaneity–international marketing performance relationship, and identify three potential moderators, namely strategic planning, centralization, and market dynamism. We test the model via structural equation modeling with survey data from 197 UK exporters.ududFindingsudThe results indicate that spontaneity is beneficial to exporters in terms of enhancing profit performance. In addition, greater centralization and strategic planning strengthen the positive effects of spontaneity. However, market dynamism mitigates the positive effect of spontaneity on export performance (when customer needs are volatile, spontaneous decisions do not function as well in terms of ensuring success).ududPractical implicationsudLearning to be spontaneous when making export decisions appears to result in favorable outcomes for the export function. To harness spontaneity, export managers should look to develop company heuristics (increase centralization and strategic planning). Finally, if operating in dynamic export market environments, the role of spontaneity is weaker, so more conventional decision-making approaches should be adopted.ududOriginality/valueudThe international marketing environment typically requires decisions to be flexible and fast. In this context, spontaneity could enable accelerated and responsive decision-making, allowing international marketers to realize superior performance. Yet, there is a lack of research on decision-making spontaneity and its potential for international marketing performance enhancement.
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机译:目的 ud本文的目的是确定当今的国际营销人员如何利用自发性在全球范围内发挥更好的作用。关系,并确定三个潜在的主持人,即战略计划,集中化和市场活力。我们使用来自197个英国出口商的调查数据通过结构方程建模对模型进行了测试。 ud udFindings ud结果表明,自发性对增强利润表现方面对出口商是有益的。此外,更大程度的集中化和战略规划可增强自发性的积极作用。但是,市场活力减轻了自发性对出口绩效的积极影响(当客户需求多变时,自发性决定在确保成功方面也无法发挥作用)。对出口职能产生有利的结果。为了利用自发性,出口经理应着眼于发展公司启发法(增加集中化和战略计划)。最后,如果在动态的出口市场环境中运行,自发性的作用较弱,因此应采用更常规的决策方法。 ud ud原始性/价值 ud国际营销环境通常要求决策要灵活,快速。在这种情况下,自发性可以加快决策的制定速度和响应速度,使国际营销人员可以实现卓越的业绩。但是,缺乏关于决策自发性及其在增强国际营销绩效方面的潜力的研究。
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