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Valuing what clients think : standardized clients and the assessment of clinical competence

机译:重视客户的想法:标准化的客户和临床能力评估

摘要

An international and interdisciplinary team from the Glasgow Graduate School of Law (GGSL) and the Dundee Medical School - in Scotland - and the Georgia State University College of Law (GSU) - in the United States - has undertaken an ambitious project to change the way lawyer-client communication skills are taught and assessed. Medical education in both America and Great Britain has been trans-formed by a new methodology for assessing competence in patient communication: the use of intensively-trained lay persons who present standardized patient scenarios to medical candidates and then assess the candidates’ performance. GGSL is the site for a series of pilot projects testing whether a similar methodology using standardized clients (SCs) would be as valid, reliable and cost-effective as the current GGSL approach, which is widely used by many law schools, of having client roles played by students with assessment based on law teacher review of the interview videotape. These projects culminated in January 2006 with a graded interviewing exercise that GGSL students must pass in order eventually to be eligible for a law license. Over 250 GGSL students conducted this exercise with SCs, and the SC assessments were analyzed and compared with law teachers’ evaluations of the interview videotapes. The results strongly indicated that assessment by SCs was sufficiently valid and reliable to be used for a high-stakes examination in legal education. As a direct result of this project, the way lawyer skills are taught and assessed is undergoing fundamental change not only at GGSL but elsewhere in Great Britain.
机译:来自格拉斯哥法学院(GGSL)和邓迪医学院(位于苏格兰)和美国佐治亚州立大学法学院(GSU)的国际跨学科团队开展了一项雄心勃勃的项目,以改变道路教授和评估律师与客户的沟通技巧。评估患者交流能力的新方法已经改变了美国和英国的医学教育:使用经过严格培训的非专业人员,他们向医学应聘者展示标准化的患者情况,然后评估应聘者的表现。 GGSL是一系列试点项目的站点,测试使用标准化客户(SC)的类似方法是否会像当前的GGSL方法一样有效,可靠和具有成本效益,该方法已被许多法学院广泛采用,具有客户角色学生根据法律老师对面试录像带的评论进行评估。这些项目在2006年1月达到高潮,GGSL学生必须通过分级采访练习才能最终获得法律许可。超过250名GGSL学生通过SC进行了此项练习,并对SC评估进行了分析,并与法律老师对采访录像带的评估进行了比较。结果强烈表明,SC的评估足够有效和可靠,可以用于法学教育中的高风险考试。该项目的直接结果是,不仅在GGSL,而且在英国其他地区,教授和评估律师技能的方式也在发生根本性的变化。

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