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Factors Influencing Users' Intentions to Use Mobile Government Applications in Saudi Arabia: TAM Applicability

机译:影响用户在沙特阿拉伯使用移动政府应用程序的意图的因素:TAM适用性

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摘要

M-government applications in Saudi Arabia are still at an early stage. In this study, a modified technology acceptance model (TAM) was used to identify and measure the factors that influence users’ intentions to use m-government applications in Saudi Arabia. This study focuses on the relationships between behavioural intention to use (BIU) and six independent factors: three TAM constructs (perceived usefulness [PU], attitude towards use [ATU], and perceived ease of use [PEU]) and three external factors: perceived trustworthiness [TRU], perceived security [SEC], and awareness [AWAR]). Only PU, ATU and TRU had a significant positive influence on BIU for m-government applications. The results also showed that most participants had a positive attitude towards using m-government applications. Overall, the results demonstrate that the model is suitable in the Saudi m-government context.
机译:沙特阿拉伯的移动政府应用仍处于早期阶段。在这项研究中,使用改良的技术接受模型(TAM)来识别和衡量影响用户使用沙特阿拉伯移动政府应用程序意图的因素。这项研究的重点是行为使用意图(BIU)与六个独立因素之间的关系:三个TAM结构(感知有用性[PU],使用态度[ATU]和感知易用性[PEU])和三个外部因素:感知的可信度[TRU],感知的安全性[SEC]和意识[AWAR])。在移动政府应用中,只有PU,ATU和TRU对BIU具有显着的积极影响。结果还表明,大多数参与者对使用移动政府应用程序持积极态度。总体而言,结果表明该模型适用于沙特的移动政府环境。

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