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Investigating the Impact of External Factors on User Perceptions: A Case Study of Software Adoption in Middle East

机译:调查外部因素对用户感知的影响:中东软件采用的案例研究

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摘要

This paper identifies a set of external factors which may influence on users' perceptions about an information system's ease of use and usefulness underlying user beliefs. The research model was developed based on Davis's Technology Acceptance Model (TAM) along with extending a comprehensive list of organizational, social, individual, and technological factors as the determinants of users' perceptions about a technology. The research model was tested through a quantitative analysis of a dataset collected from 128 users of Project Management Information System (PMIS), software for managing the flow of information across the entire company's projects. Partial Least Squares (PLS) supported the significant impact of the following factors on users' beliefs in terms of Perceived Usefulness: organizational factors including User involvement in system development and Communication channels, social factors including Subjective norms of peers and informal groups and technological factors include Task-Technology Fit; and Quality of relationship with managers and peers; individual factors including Self-efficacy and Personal innovativeness; and technological factors including Compatibility were the most important antecedent of the belief variable in term of Perceived Ease of Use. Finally, the research implications and future directions are discussed.
机译:本文确定了一组外部因素,这些因素可能会影响用户对信息系统的易用性和用户信念基础的有用性的看法。该研究模型是基于戴维斯的技术接受模型(TAM)开发的,并扩展了组织,社会,个人和技术因素的全面列表,这些因素决定了用户对技术的看法。通过对从项目管理信息系统(PMIS)的128个用户收集的数据集进行定量分析,测试了该研究模型,该软件是用于管理整个公司项目中信息流的软件。偏最小二乘(PLS)支持以下因素在感知有用性方面对用户信念的重大影响:组织因素(包括用户参与系统开发和沟通渠道),社会因素(包括同行和非正式群体的主观规范)以及技术因素包括任务技术适合;与经理和同事的关系质量;个人因素,包括自我效能感和个人创新能力;就感知的易用性而言,包括兼容性在内的技术因素是信念变量最重要的先决条件。最后,讨论了研究意义和未来方向。

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