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EGovernment Stage Model: Evaluating the Rate of Web Development Progress of Government Websites in Saudi Arabia

机译:EGovernment阶段模型:评估沙特阿拉伯政府网站的Web开发进度

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摘要

This paper contributes to the issue of eGovernment implementation in Saudi Arabia by discussing the current situation of ministry websites. It evaluates the rate of webdevelopment progress of vital government websites in SaudiArabia using the eGovernment stage model. In 2010, SaudiArabia ranked 58th in the world and 4th in the Gulf region in eGovernment readiness according to United Nations reports. In particular, Saudi Arabia has ranked 75th worldwide for its online service index and its components compared to the neighbouring Gulf country of Bahrain, which was ranked 8th for the same index. While this is still modest in relation to the Saudi government's expectation concerning its vision for eGovernment implementation for 2010, and the results achieved by the neighbouring Gulf countries such as Bahrain and the United Arab Emirates on the eGovernment index, the Saudi government has endeavoured to meet the public needs concerningeGovernment and carry out the implementation of eGovernmentproperly. Governments may heed the importance of actively launching official government websites - the focus of this study - as the main portals for delivering their online services to all the different categories of eGovernment (including G2C, G2B, andG2G). However, certain Saudi ministries have not given due attention to this vital issue. This is evidenced by the fact that some of their websites are not fully developed or do not yet exist,which clearly impedes that particular ministry from appropriately delivering eServices.
机译:本文通过讨论部委网站的现状,为沙特阿拉伯实施电子政务做出了贡献。它使用eGovernment阶段模型评估了沙特阿拉伯重要政府网站的Web开发进度。根据联合国的报告,2010年,沙特阿拉伯在电子政务就绪程度方面排名世界第58位,在海湾地区排名第4位。特别是,与邻国海湾国家巴林相比,沙特阿拉伯的在线服务指数及其组成部分在全球范围内排名第75位,后者在同一指数中排名第8位。尽管相对于沙特政府对其2010年实施电子政务的预期以及巴林和阿拉伯联合酋长国等邻国海湾国家在电子政务指数方面取得的成就而言,这仍然是微不足道的,但沙特政府仍努力满足公众对电子政务的需求,正确开展电子政务的实施。各国政府可能会注意到积极启动官方政府网站(本研究的重点)的重要性,将其作为向所有不同类别的电子政务(包括G2C,G2B和G2G)提供在线服务的主要门户。但是,某些沙特政府部门并未对该重要问题给予应有的重视。这可以通过以下事实证明:他们的某些网站尚未完全开发或尚不存在,这显然阻碍了该部委适当提供电子服务。

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