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Planning and implementing change in organisations : a construct for managing chance projects

机译:规划和实施组织中的变更:用于管理机会项目的结构

摘要

The research was about change management in organisations and, more precisely, practical constructs for carrying out change projects. In the early phases of the research, it became obvious that change efforts very often fail. Later, many different sources supported the existence of the need for a new construct for project managers to facilitate and support them planning and implementing change projects.The research was thus focused on answering three research questions: (1) Is there a need for a new practical construct for change project managers helping them to plan and implement change projects? If yes, (2) is it possible to develop such a construct? If yes, (3) what should the construct be like? In addition to specifically answering the research questions, the objective was to gain new understanding on constructs assisting project managers to carry out change projects.The research represented a hermeneutic, constructive case study, aiming at the understanding of the phenomenon and constructing a useful and theoretically grounded solution for a relevant problem. The study also belonged to design sciences, had a normative flavour and followed the principles of technical norm.The objective of the research was to find useful solutions for practitioners and new knowledge for scholars. The process and the results were not obtained purely via objective procedures but, rather, subjectivity and interpretations played a certain role in finding new knowledge and solutions. The research process was iterative in nature. Unambiguous, indisputable causal relationships, stated in mathematical formulas and tables were not sought after. Emphasis was placed on solving problems and enhancing the knowledge on the area of the study.The main phases of the research comprised preunderstanding, constructing and testing. First, change management and project management literature was studied and a comprehensive picture of existing theories for changing organisations was offered. The most important empirical research material included three case studies in the preunderstanding and twelve in the testing phase. Seven cases were action research cases; i.e., I had a role as a consultant in the project. Altogether 136 interviews were carried out in the course of the study. Questionnaires, archives, direct observations and quantitative performance data were also utilised.The research questions were answered by first designing a novel construct for change project managers and then by evaluating and discussing the contents, usability and usefulness of the construct. The theoretical novelty of the construct and its connection to existing theories was also defined.As a result, the need for a new practical construct for change project managers became obvious. It was also concluded that it was possible to design and to develop a practical, comprehensive and generic construct both easy to use and useful for change project mangers. The practical need was answered by developing and describing a new construct and by demonstrating its usefulness. The most significant theoretical contribution was enhanced knowledge and new understanding about constructs for assisting project managers to carry out change projects. As a conclusion, a new framework for designing a construct to facilitate carrying out change projects was introduced.
机译:该研究涉及组织中的变更管理,更准确地说,是有关执行变更项目的实用构造。在研究的早期阶段,很明显,变革努力常常失败。后来,许多不同的消息来源支持需要一种新的项目经理结构来促进和支持他们计划和实施变更项目,因此研究的重点是回答三个研究问题:(1)是否需要新的结构?变更项目经理的实际结构,可帮助他们计划和实施变更项目?如果是,(2)是否可以开发这样的结构?如果是,(3)结构应该是什么样的?除了专门回答研究问题外,目的还在于对有助于项目经理执行变更项目的结构有新的认识。该研究代表了一种诠释性,建设性的案例研究,旨在了解现象并构建有用的和理论上的有关问题的接地解决方案。该研究还属于设计科学,具有规范性,并遵循技术规范原则。研究的目的是为从业人员找到有用的解决方案,为学者提供新知识。过程和结果并不是纯粹通过客观程序获得的,而是主观性和解释在寻找新知识和解决方案方面发挥了一定作用。研究过程本质上是迭代的。没有追求数学公式和表格中明确的,无可争辩的因果关系。重点放在解决问题和增强研究领域的知识上。研究的主要阶段包括对研究的了解,构建和测试。首先,研究了变更管理和项目管理文献,并对变更组织的现有理论进行了全面介绍。最重要的实证研究材料包括三个案例研究,以及十二个测试阶段的案例研究。七个案例是行动研究案例;也就是说,我在该项目中担任过顾问。在研究过程中共进行了136次访谈。还利用问卷,档案,直接观察和定量绩效数据。首先为变革项目经理设计一种新颖的结构,然后评估和讨论该结构的内容,可用性和有用性,从而回答研究问题。还定义了该构造的理论新颖性及其与现有理论的联系,因此,对于变更项目经理来说,需要一种新的实用构造的需求变得显而易见。得出的结论是,可以设计和开发实用,全面和通用的结构,既易于使用又对变更项目经理有用。通过开发和描述新的结构并证明其实用性来满足实际需求。理论上最重要的贡献是增强了对结构的知识和对结构的新认识,以帮助项目经理执行变更项目。作为结论,引入了一个新的框架,用于设计便于执行变更项目的结构。

著录项

  • 作者

    Lanning Harri;

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  • 年度 2001
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  • 原文格式 PDF
  • 正文语种 en
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