SYSTEMES D'INFORMATION RESSOURCES HUMAINES ET IDENTIFICATION DES COMPETENCES DISTINCTIVES : RECHERCHE INTERVENTION AVEC CONCEPTION ET IMPLEMENTATION D'UN OUTIL DE GESTION APPLIQUEE A L'ENTREPRISE POULINA GROUP HOLDING (TUNISIE)

摘要

Through the consideration of the virtues provided by the use of information systemsand technologies of communication applied to the HRM, this thesis proposes a new methodbased on a scientific approach, which aims at updating the practice of "core competenceidentification", the key practice of the implementation of the "process of core competencestrategic management" proposed by Hamel and Prahalad, 1995. The "rational myth" built in this intervention-research, was translated into CoreCompetence Identification System (CCIS), the management tool developed within the bigTunisian company "PGH" and implemented in three of its subsidiaries. The result achievedis in terms of cartography of capabilities relating to the use of the information managementsystems. The developed framework allowed us to obtain a general classification of thecapabilities relating to the use of the information management systems accordingto anactuariale method, through the drawing up of three dynamic dashboards on the basis ofwhich action plans in terms of knowledge capitalization, development and redeployment ofthe portfolio of capabilities can be considered. This thesis highlighted the logic of congruence between the IS architecture, theorganizational structure and the strategic approach adopted by the firm. It also highlightedthe interest of skills analysis by opposition to the workstation analysis, as key practice ofcapabilities identification, and marked the overtaking of generally accepted ideasconcerning the classic segregation relating to the limited strategic reach of the individualskills by opposition to the collective and organizational skills.