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A Discourse Analysis of Chinese Disagreement Management Strategies in Business Negotiation Settings

机译:商务谈判环境下中国人分歧管理策略的话语分析

摘要

This dissertation investigates strategies of native Mandarin Chinese speakers in disagreement management at business negotiation settings by examining linguistic and non-linguistic resources recurrently utilized by the participants in this study. A principal concern is how cultural and contextual factors contribute to the formation and interpretation of the strategies.The present study is intended to provide Western audiences with practical information about Chinese tactics in their disagreement management particularly at business settings. The ultimate goal of this study is to enhance intercultural communication and understanding. Under the guidance of the theoretical and methodological principles of interactional sociolinguistic approaches, I observed and filmed seven live Chinese business negotiation meetings and conducted three post-interviews with key participants at three Chinese cities. The treatment of the data includes transcribing the set of the data, identifying the instances containing the strategies, and analyzing patterned strategies with the qualitative method. In this study, I argue that the preference for agreement is situational specific. The findings indicate Chinese people are conscious of their opponent's face, but business interest outweighs face politeness. The study shows that business interest and power/personal relationships are major factors in the participant's choice of disagreement management strategies.
机译:本文通过研究参与者经常使用的语言和非语言资源,研究了在商务谈判环境中以汉语为母语的人在分歧管理中的策略。主要关注的是文化和背景因素如何影响策略的形成和解释。本研究旨在向西方受众提供有关中国策略在分歧管理中(尤其是在企业环境中)的实用信息。这项研究的最终目标是加强跨文化的沟通和理解。在互动社会语言学方法的理论和方法原则的指导下,我观察并拍摄了七个现场中国商务谈判会议,并对三个中国城市的主要参与者进行了三场访谈。数据的处理包括转录数据集,识别包含策略的实例以及使用定性方法分析模式化策略。在这项研究中,我认为对协议的偏好是特定于情境的。调查结果表明,中国人意识到对手的脸,但商业利益胜于面对人的礼貌。研究表明,商业利益和权力/人际关系是参与者选择分歧管理策略的主要因素。

著录项

  • 作者

    Shen Lei;

  • 作者单位
  • 年度 2006
  • 总页数
  • 原文格式 PDF
  • 正文语种 EN
  • 中图分类

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