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Consumer expectations of product lifetimes around the world: a review of global research findings and methods

机译:消费者对全球产品寿命的期望:全球研究结果和方法的回顾

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摘要

This paper presents the findings of research to identify and evaluate current studies into consumer expectations of product lifetimes across durable goods. Following a literature review, studies were classified using a product categorisation scheme formulated at Nottingham Trent University and a product lifetime expectations typology adapted from Oguchi et al. (2016a) was developed. The results would appear to suggest that consumer expectations of product lifetimes are in decline, and that those in the United Kingdom appear to be lower than those in other parts of the world. However, identifying differences in consumer expectations of product lifetimes is hindered by the different methods employed in studies, as face-to-face interviews, and online, telephone and postal studies all have the potential to produce different results. Three key challenges to furthering research into consumer expectations of product lifetimes were identified: Product coverage, definitions of consumer expectations and sampling strategies. Only if these challenges can be addressed will researchers be able to draw meaningful conclusions on both personal and cultural trends in expected product lifetimes and make a positive contribution to addressing both material and social aspects of the circular economy.
机译:本文介绍了研究结果,以识别和评估当前对耐用产品消费者对产品寿命的期望的研究。经过文献综述后,研究使用诺丁汉特伦特大学制定的产品分类方案和根据Oguchi等人的产品寿命预期类型进行分类。 (2016a)已开发。结果似乎表明,消费者对产品寿命的期望正在下降,英国的期望值似乎低于世界其他地区。但是,由于采用面对面访谈以及在线,电话和邮政研究都可能产生不同的结果,因此识别消费者对产品寿命的期望方面的差异会受到研究中使用的不同方法的阻碍。确定了进一步研究消费者对产品寿命的期望的三个主要挑战:产品覆盖率,消费者期望的定义和抽样策略。只有应对这些挑战,研究人员才能对预期产品使用寿命中的个人和文化趋势做出有意义的结论,并为应对循环经济的物质和社会方面做出积极贡献。

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