A survey was conducted of probabilistically determined fifty-seven hotels of various ‘stars’ in South-Westernudgeo-political zone of Nigeria to investigate the responsiveness of the hotel organizations to strategic propertyudmanagement practices in particular level of use of facilities management, level of commitment to businessuddevelopment, use of information and communication technology and support services procurement methodology.udData were collected from hotel organizations through their general managers, staff and customers with the aid ofudquestionnaires. A combination of stratified and cluster sampling techniques were used. Kothari’s formula wasudadopted to determine the appropriate sample size while descriptive statistics and balanced score card were usedudfor data analysis. It was found that use of facilities management as a strategic management instrument is at lowudebb (36%), the same is true of level of commitment to business development (46%), use of information andudcommunication technology (39%) and support services outsourcing (46%). The use of balanced score cardudprinciple shows that the four variables all less than 50% may be balanced but in a negative sense suggestingudnon-responsiveness to the use of strategic management practices. This discovery also affirms that receptivity toudFM is at low-ebb in the hotel sector of Nigeria’s economy and a pointer to ignorance of FM as instrument ofudstrategic change. The study recommended that International Facilities Management Association (Nigeria Group),udhotel organizations and Governments at all levels in Nigeria should be conscious of this development and put inudplace strategic actions to educate the gentries on the efficacy of FM in running hotel businesses. The hoteludmanagements are also encouraged to be responsive to new ways of doing things especially when such a methodudwould have a tremendous impact on the performance of the hotels.
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