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Pressure Points:learning from Serious Case Reviews of failures of care and pressure ulcer problems in care homes

机译:压力点:从严重病例回顾中获得的教训,这些案例包括护理院的护理失败和压疮问题

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摘要

Purpose – Serious Case Reviews (SCRs, now Safeguarding Adults Reviews (SARs)) may be held at local level inEngland when a vulnerable adult dies or is harmed, and abuse or neglect is suspected, and there is cause forconcern about multi-agency safeguarding practice. There has been no analysis of SCRs focussing on pressure ulcers. The purpose of this paper is to present findings from a documentary analysis of SCRs/SARs to investigate what recommendations are made about pressure ulcer prevention and treatment in a care home setting in the context of safeguarding. This analysis is presented in cognisance of the prevalence and risks of pressure ulcers among care home residents; and debates about the interface of care quality and safeguarding systems.Design/methodology/approach – Identification of SCRs and SARs from England where the person whodied or who was harmed had a pressure ulcer or its synonym. Narrative and textual analysis of documentssummarising the reports was used to explore the Reviews’ observations and recommendations. The mainthemes were identified.Findings – The authors located 18 relevant SCRs and 1 SAR covering pressure ulcer care in a care homesetting. Most of these inquiries into practice, service communications and the events leading up to the deathor harm of care home residents with pressure ulcers observed that there were failings in the care home, butalso in the wider health and care systems. Overall, the reports reveal specific failings in multi-agencycommunication and in quality of care. Pressure ulcers featured in several SCRs, but it is problems andinadequacies with care and treatment that moved them to the safeguarding arena. The value of examiningpressure ulcers as a key line of inquiry is that they are “visible” in the system, with consensus about what theyare, how to measure them and what constitutes optimal care and treatment. In the new Care Act 2014context they may continue to feature in safeguarding enquiries and investigations as they may be possiblesymptoms of system failures.Research limitations/implications – Reviews vary in content, structure and accessibility making it hard tocompare their approach, findings and recommendations. There are risks in drawing too many conclusionsfrom the corpus of Reviews since these are not published in full and contexts have subsequently changed.However, this is the first analysis of these documents to take pressure ulcers as the focus and it offersvaluable insights into care home practices amid other systems and professional activity.Practical implications – This analysis highlights that it is not inevitably poor quality care in a care home thatgives rise to pressure ulcers among residents. Several SCRs note problems in wider communications withhealthcare providers and their engagement. Nonetheless, poor care quality and negligence were reported insome cases. Various policies have commented on the potential overlap between the raising of concernsabout poor quality care and about safeguarding. These were highlighted prior to the Care Act 2014 althoughcurrent policy views problems with pressure ulcers more as care quality and clinical concerns.Social implications – The value of this documentary analysis is that it rests on real case examples andscrutiny at local level. Future research could consider the findings of SARs, similar documents from the rest ofthe UK, and international perspectives.Originality/value – The value of having a set of documents about adult safeguarding is that they lendthemselves to analysis and comparison. This first analysis to focus on pressure ulcers addresses widerconsiderations related to safeguarding policy and practice
机译:目的–当弱势成年人死亡或受到伤害,怀疑受到虐待或忽视,并且有理由关注多机构保护实践时,可能会在英格兰地方一级进行“严重病例复审”(SCR,现为“保障成人监护”(SAR))。 。尚未有针对SCR的针对压力性溃疡的分析。本文的目的是从SCR / SAR的文献分析中得出发现,以研究在保障范围内针对家庭护理环境中的压疮预防和治疗提出的建议。进行此分析是为了了解养老院居民中压疮的患病率和风险;设计/方法论/方法-识别来自英格兰的SCR和SAR,其中死者或受伤者患有压疮或其同义词。总结报告的文档的叙事和文本分析被用于探索评论的观察和建议。确定了主要主题。发现–作者确定了18个相关的SCR和1个SAR,用于护理家庭中的压疮护理。这些对实践,服务交流和导致压疮的敬老院居民死亡或伤害的事件的大多数调查都发现,敬老院存在失灵,而更广泛的医疗保健体系也存在失灵。总体而言,这些报告揭示了多机构交流和护理质量方面的具体缺陷。数个SCR中存在压疮,但正是由于护理和治疗方面的问题和不足,才将其推向了保护领域。检查压力性溃疡作为研究的关键所在的价值在于,它们在系统中是“可见的”,并且对它们的意义,如何测量以及组成最佳护理和治疗方法具有共识。在新的《 2014年护理法案》的背景下,由于它们可能是系统故障的症状,它们可能会继续在保护查询和调查中发挥作用。研究局限/含义–审查的内容,结构和可访问性各不相同,因此很难比较其方法,发现和建议。从评论语料库中得出太多结论的风险很大,因为这些结论尚未完全发表,并且情况随后发生了变化。然而,这是对这些文献的首次分析,以压疮为重点,它为护理家庭实践提供了宝贵的见解实际意义–该分析强调指出,护理院中不可避免地会导致居民出现压疮,这并不是不可避免的低质量护理。几个SCR指出与医疗服务提供者的更广泛沟通及其参与方面存在问题。尽管如此,在某些情况下仍报告护理质量差和疏忽大意。各种政策都评论了人们对质量差的护理和保障的担忧之间的潜在重叠。尽管当前的政策将压力性溃疡的问题更多地视为护理质量和临床关注点,但在2014年《护理法案》之前,这些都得到了强调。社会影响–该文献分析的价值在于,它取决于实际案例和在本地进行的审查。未来的研究可能会考虑SAR的发现,英国其他地区的类似文件以及国际视野。原创性/价值–拥有一系列有关成人保障的文件的价值在于,他们可以自己进行分析和比较。这是针对压力性溃疡的第一个分析,涉及与维护政策和实践有关的更广泛的考虑

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