The application of mobile-commerce in the University and its security concerns - a case study of Coventry University

摘要

The term M-Commerce (Mobile Commerce) is all about data capable mobile devices which are currently in use around the world by millions of users and enabling them to carry out financial transactions from anywhere at any time. However, security mechanisms still remain unexplored. As security plays a crucial role in facilitating the level of trust and confidence of users in mobile devices and applications, for better adoption of M-commerce, satisfactory levels of trust have to be established in the underlying security of mobile devices and applications. This paper discusses the University M-Commerce application and its security issues. A survey and interviews have been conducted to obtain the consumer and supplier’s perspectives. In addition, different types of mobile security technologies leading to better security levels have been described and analyzed for organisations, within the context of conducting mobile commerce via mobile networks. The conclusion shows that most of the students are ready for the campus M-Commerce, and the University can start the M-Commerce by providing the services that students prefer but with lower security requests.