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Accessibility and Usability of Search Engine User interfaces

机译:搜索引擎用户界面的可访问性和可用性

摘要

Due to the enormous amount of information on the Internet today, search engines have become indispensable for finding specific and appropriate information. If we consider the useru27s task, two main search engine components are equally important to carry out a successful search: (I) the search process, which seeks the requested information and orders the results by relevance; and (II) the user interface, where the user types the query keywords and the search results are shown. Since individuals interact with the search tool to set up a search task and explore the results, it is essential that user interfaces be easy to use and accessible to all; this is particularly important for sightless users who, interacting via screen reader, perceive the page contents very differently and experience a much longer search time. In this study we describe a research project aimed at evaluating the accessibility and usability of several popular search tools available on the Web, in order to understand their limitations/drawbacks and propose improvements. By means of automatic checking, gathering user feedback, and a screen reader, we were able to identify the main accessibility and usability problems. We then defined and proposed specific guidelines for improving search engine user interface design. Finally, by applying these directives to the UIs of Google, a search engine which is commonly considered accessible and easy to use, we were able to demonstrate that accessibility can be greatly improved while the interface maintains the same visual appeal. Specifically, we modified the Google interfaces by adding specific "hidden features" that greatly improve navigation and the search activity via screen reader, but do not affect the navigation of sighted users.
机译:由于当今Internet上的海量信息,搜索引擎对于查找特定而适当的信息已变得不可或缺。如果我们考虑用户的任务,则两个主要的搜索引擎组件对于成功进行搜索同样重要:(I)搜索过程,该过程寻找所需信息并根据相关性对结果进行排序; (II)用户界面,其中用户键入查询关键字并显示搜索结果。由于个人与搜索工具进行交互以设置搜索任务并浏览结果,因此至关重要的是,用户界面必须易于使用且所有人均可访问;这对于视力不佳的用户尤其重要,这些用户通过屏幕阅读器进行交互,对页面内容的感知截然不同,并且搜索时间更长。在这项研究中,我们描述了一个研究项目,旨在评估Web上几种流行的搜索工具的可访问性和可用性,以便了解它们的局限性/缺点并提出改进建议。通过自动检查,收集用户反馈和屏幕阅读器,我们能够确定主要的可访问性和可用性问题。然后,我们定义并提出了改进搜索引擎用户界面设计的具体准则。最后,通过将这些指令应用于通常被认为可访问且易于使用的搜索引擎Google的UI,我们能够证明在界面保持相同视觉吸引力的同时,可访问性可以得到极大改善。具体来说,我们通过添加特定的“隐藏功能”来修改Google界面,这些功能可以显着改善导航和通过屏幕阅读器进行的搜索活动,但不会影响视觉用户的导航。

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