The moderating effect of external environment on the relationship between market orientation and business performance: a quantitative approach

摘要

The purpose of this study is to examine the moderating role of external environment on theudrelationship between market orientation (MO) and business performance of small and medium enterprises (SMEs) in Punjab, Pakistan.This study seeks to resolve the inconsistencies found inudthe contemporary literature regarding the relationship between MO and business performance.udQuestionnaire using a 5-point Likert scale was adopted from previous researcher’s work toudascertain the responses of the respondents.Survey research design was adopted and self administered questionnaires were used to collect the data from SMEs.The analysis was conducted using SPSS 20.The major findings of the study indicated that market orientation has a significant relationship with business performance while external environment plays a moderating role between market orientation and business performance.