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Youth online political participation: the role of Facebook use, interactivity, quality information and political interest

机译:青年在线政治参与:Facebook使用,互动,质量信息和政治兴趣的作用

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摘要

Communication is an important aspect of organizational dynamic process and it is irrefutable one of the critical success factors ofudthe Total Quality Management (TQM) implementation. Although there are increasing awareness concerning the importance of internal organizational communication, knowledge appears to have rarely translated into practice or there is lack of guidance to effectively practicing it.Therefore, a study was proposed to investigate the pattern of internal communication practice in TQM implementation.This paper concerns on focusing into internal communication practices in TQM implementation factors and the communication patterns in terms of message forms and mediums ofudcommunication to convey TQM messages.Reliability and Factor analysis were carried out to confirm items that form each factor in internal communication in TQM implementation.Based on the analysis of survey questionnaires distributed to 104 large manufacturing companies implementing TQM in Malaysia, it was found that there are certainudcommunication patterns practice by the management when conveying and disseminating TQM messages, but they have no specific guidelines.Therefore, the internal communication practices are not well planned.Finally, it is suggested that further research should be carried out to explainudclearly the role and strategy of communication on this issue in order to boost the success of TQM implementation particularly in manufacturingudcompany.
机译:沟通是组织动态过程的重要方面,并且是实施全面质量管理(TQM)的关键成功因素之一。尽管人们越来越意识到内部组织沟通的重要性,但是知识似乎很少转化为实践,或者缺乏有效实践知识的指导。因此,有人提出了一项研究,以研究内部沟通实践在TQM实施中的模式。本文主要关注内部沟通实践中TQM实施因素以及以消息形式和传达TQM消息的媒介形式进行沟通的方式。进行了可靠性和因素分析,确定了构成内部沟通中每个因素的项目。实施TQM。基于对马来西亚104家实施TQM的大型制造公司分发的调查问卷的分析,发现管理层在传达和传播TQM消息时有一定的 ud通讯模式实践,但没有具体的指导原则。 ,最后,建议进行进一步的研究,以明确/清楚地说明沟通在此问题上的作用和策略,以促进TQM的成功实施,尤其是在制造/公司中。

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