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Organizational Identification as a Determinant of Customer Orientation in Service Organizations

机译：组织标识是服务组织中客户导向的决定因素

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Wieseke Jan; Ullrich Johannes; Christ Oliver; Dick Rolf van;
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年度 2008
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1. Organizational identification as a determinant of customer orientation in service organizations [J] . Jan Wieseke, Johannes Ullrich, Oliver Christ, Marketing Letters . 2007,第4期

机译：组织标识是服务组织中以客户为导向的决定因素
2. Service workers' job performance The roles of personality traits, organizational identification, and customer orientation [J] . He Hongwei, Wang Weiyue, Zhu Weichun, European journal of marketing . 2015,第11a12期

机译：服务人员的工作绩效人格特质，组织认同和客户导向的作用
3. The Effect Of Organizational Citizenship Behavior (OCB), Customer Orientation Of Service Employees (COSE) On Star Hotel In Samarinda Town With Perceived Organizational Support (POS) As Moderating Variables [J] . Bela Barus, Hendrik Batoteng, Zuriah International Journal of Scientific & Technology Research . 2018,第2期

机译：组织感知行为（OCB），服务员工的顾客取向（COSE）对Samarinda镇星级酒店的影响，以感知的组织支持（POS）作为调节变量
4. Linking environmental uncertainty, customer orientation and organizational innovation in nonprofit organizations [C] . Yangcheng Hu International Conference on Information Management, Innovation . 2012

机译：联系非营利组织的环境不确定性，客户定位和组织创新
5. Serving the customers, the organization, or both? Exploring service providers' identification with customers in the context of an organization's customer-directed fairness. [D] . Evans, Joel Matthew. 2009

机译：服务于客户，组织或两者？在组织的以客户为导向的公平性的背景下，探索服务提供商对客户的认同。
6. The impact of professional and organizational identification on the relationship between hospital–physician exchange and customer-oriented behaviour of physicians [O] . Jeroen Trybou, Gaelle De Caluwé, Katrien Verleye, 2015

机译：专业和组织鉴定对医院与医师交流与医师以客户为导向的行为之间的关系的影响
7. Organizational identification as a determinant of customer orientation in service organizations [O] . Wieseke, Jan, Ullrich, Johannes, Christ, Oliver, 2007

机译：组织标识是服务组织中以客户为导向的决定因素

Organizational Identification as a Determinant of Customer Orientation in Service Organizations

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