The objective of this study is to develop a business intelligence system for the case company that responds to the requirements of conducting high value creating business analysis. The research process starts with an observation period during which the current practices and systems in the case company are assessed. Previous literature suggests that focusing on timely delivery of insights, pervasive use and predictive analysis help create higher value. Methods and technologies suggested by literature to facilitate high value creation were put to a test using one of the most difficult topics in the case company.Implementing the chosen methods and technologies provided significant improvement compared to previous experiences of the case company. Even so, the implementation of the system still required specialized expertise and thorough understanding of the data. Also the significant time used to study the situation in the case company helped to define the correct solutions to implement.
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