Influence of Digitalization in Business and Industry. Analysis and implementation of Thingsee One device

摘要

Nowadays, companies are influenced by the rise of new technologies anddigitalization. They are also immerged in a world of constant changes andhigh competitiveness. In this scenario, we examined in this thesis how organizationscould enhance their performance by implementing digitalizationinto their processes.The thesis is divided in two main parts. The first one refers to the theoreticalbackground, where on the one hand it is explained technological conceptssuch as Data Science, Internet of Things, Industry 4.0 and CloudComputing, and on the other hand it is provided fundamental knowledgein Supply Chain, Value Chain and Business Models. After the theoreticalexplanation part, we go through the analytical part, in which we studiedwhether digitalization should be implemented into business and industry.In the analytical part we also survey the cases conducted by HAMK Universityof Applied about the Thingsee device, and the back-end infrastructurecreated for its use. Thanks to the Research Unit for Smart Devices wewere able to work with this device and infrastructure, enabling us to comeup with new ideas and applications.We believe that introducing new technology and digital services to eachlayer of an enterprise, in a well-coordinated way, as we propose in thisthesis, is an effective vehicle on creating value, achieving competitive advantagesand positioning the company for the next revolution. From ourpoint of view, after having optimized a company’s current processesthrough digitalization, the next step should be to remove certain processesthrough digital services, improving efficiency, time to market and customersatisfaction.