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Workers' perception of workplace bullying: a cross-cultural study

机译:工人对工作场所欺凌的看法:跨文化研究

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摘要

This study is one of the first studies to approach workplace bullying cross-culturally. It sought to compare employees' understanding of workplace bullying in two different world regions: Central America and Southern Europe, regarding three aspects of workplace bullying: psychological vs. physical harassment, hierarchical vs. horizontal bullying, and direct vs. indirect aggression. A convenience sample of 246 workers provided their own definition of workplace bullying through a single, open-ended question. The results showed that employees from Central America emphasized the physical component of workplace bullying more than the Southern European employees. However, similarities in the conceptualization of workplace bullying across both cultures were found as well. Both Southern European and Central American employees defined workplace bullying mainly as a hierarchical phenomenon, where the aggression took the form of direct strategies. Such differences and similarities bring to the field some positive inputs for the development and implementation of different strategies for dealing effectively with this phenomenon.
机译:这项研究是跨文化研究工作场所霸凌行为的首批研究之一。它试图比较员工在两个不同的世界地区(中美洲和南欧)对工作场所欺凌的理解,涉及工作场所欺凌的三个方面:心理骚扰与身体骚扰,等级欺凌与横向欺凌以及直接侵害与间接侵略。通过对246名工人的便利抽样,通过一个开放式问题,他们自己定义了工作场所欺凌行为。结果显示,来自中美洲的员工比南欧员工更强调工作场所欺凌的物理组成部分。但是,在两种文化中,也发现了在工作场所欺凌的概念上存在相似之处。南欧和中美洲员工都将工作场所欺凌定义为一种等级制现象,在这种情况下,侵略采取直接策略的形式。这种差异和相似性为实地工作提供了积极的投入,用于制定和实施不同的战略以有效地应对这一现象。

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