Despite having well-defined characteristics, software agents do not have a developed set of measures defining their quality. Attempts at evaluating software agent quality have focused on some agent aspects, like the development process, whereas others focusing on the agent as a software product have basically adopted measures associated with other software paradigms, like procedural and object-oriented concepts. Here we propose a set of measures for evaluating software agent pro-activity, the software agent's goal-driven behavioral ability to take the initiative and satisfy its goals
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