STRATEGIC HUMAN RESOURCES MANAGEMENT, ORGANIZATIONAL CHANGE, ORGANIZATIONAL RESILIENCE AND IMPROVEMENT OF ORGANIZATION PERFORMANCE ON THE HOSPITALITY INDUSTRY

摘要

A research that relates to strategic human resources management has notudbeen conducted extensively, particularly when it is related to the organizationaludchange and organizational resilience on the hospitality industry. Objective of thisudresearch is to analyze the influence of strategic human resources management,udorganizational change, and organizational resilience on the organizationudperformance. The research was conducted o the hospitality industry, whichudincluded 234 hotel managers as respondents. Based on SEM analysis, result of theudresearch showed significant influence of the strategic human resourcesudmanagement on the organization performance. The most significant influence wasudseen through organizational resilience, but less significant through organizationaludchange, particularly in mediating the influence of strategic human resourcesudmanagement on the organization performance. The most significant influence wasudon the relationship between strategic human resources management andudorganizational resilience through organizational change toward organizationudperformance. While, the strategic human resources management has insignificantudinfluence on the organizational change.