Effect of Lean Management Application in Pharmaceutical Inventory Stella Maris Hospital Makassar

摘要

This study aimed to analyse the effect of lean application in pharmaceutical inventory Stella Maris Hospital Makassar. The study used qualitative method through action research approach and the data were collected through triangulation. The numbers of informants are seven informants. Data were collected by document review, observation and deep interview. The results showed that application of lean management in drugs such planning reduced Non Value Added (NVA) activities 26%, ordering reduced NVA activities 2%, inventory storage reduced NVA activities 69% and distribution processes NVA activities 22%. In all cycle of management of pharmaceutical inventory reduced 30,01% of drugs stagnant and 14,79% of drugs stock out and also increase value to waste ratio of 15% until 34%.