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Engagement et spiritualité au travail : le cas de Sodexo Tunisie

机译:工作中的承诺和灵性:索迪斯突尼斯案

摘要

Enterprises face difficult conditions related to the pace of the observed changes at the beginning of XXIst century and are struggling to raise employee commitment. The purpose of this research was to invest new managerial thoughts by questioning the contribution of spirituality at work to the affective commitment of employees. To verify the existence of this link, a case study “Sodexo Tunisia” was conducted through semi-structured interviews. These interviews have been twice analyzed, statistically using the Alceste software and qualitatively through a thematic content analysis. It was concluded, on one side, that basic forms of the affective commitment of employees, namely their emotional attachment, their desire to stay and make special efforts, are favored by the spiritual dimension “spirit of survival” related to the presence and the “shared values” of the enterprise. On the other side, correlated forms of affective commitment interpreted as “psychological identification to the job” and "psychological identification to the group” are associated with the spiritual dimensions “self-government” and “inner life” for the former, and “esprit de corps” for the latter. In a managerial perspective, these spiritual dimensions favor the recognition of individuals (stimulus to potential and intellectual capital), the development of “esprit de corps” (glue of lasting commitment) and help maintain the “spirit of survival” of the enterprise (basis of the emotional attachment of employees). This “mind-state” provides an enterprise model with a resilience capacity, due to the consistency between the parts and the whole.
机译:在二十一世纪初,企业面临着与观察到的变化的步伐相关的困难条件,并且正在努力提高员工的敬业度。这项研究的目的是通过质疑工作中的灵性对员工情感承诺的贡献来投资新的管理思想。为了验证此链接的存在,通过半结构化访谈进行了案例研究“ Sodexo Tunisia”。对这些访谈进行了两次分析,使用Alceste软件进行统计分析,并通过主题内容分析进行定性分析。得出的结论是,一方面,员工的情感承诺的基本形式,即他们的情感依恋,渴望留下和做出特别努力的精神形式,与存在和“共享价值”。另一方面,情感承诺的相关形式被解释为“对工作的心理认同”和“对团队的心理认同”与前者和“精神”的精神层面“自治”和“内在生活”相关。从管理的角度来看,这些精神层面有利于个人的认可(对潜能和智力资本的刺激),“企业精神”的发展(持久承诺的胶水),并有助于保持“精神”。企业的“生存”(基于员工的情感依恋)。这种“思想状态”由于部分和整体之间的一致性而为企业模型提供了恢复能力。

著录项

  • 作者

    Brini Mohamed Fares;

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  • 年度 2015
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  • 原文格式 PDF
  • 正文语种 fr
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