De la présentation des données à l’élaboration interactive d’une perspective professionnelle dans le traitement d’un cas : « la réunion de synthèse » en travail social : Une approche conversationnelle d’inspiration ethnométhodologique

摘要

The concept of aid to others is the cornerstone of social work. This assistance is embodied in the formof a multitude of variations through the activities of the professionals of social action, the socialworkers. When one of them is punctually in trouble during the exercise of his job, the " meeting of synthesis" is dedicated to mutual aid between professionals.In this framework, the language is an essential tool which allows participants to make mutually available their point of view on a "social event" and handle themselves the describtibility of theiractions.The theoretical and methodological perspective of interactional linguistics, from the conversation alanalysis in the ethnomethodological tradition, is an ideal framework to examine the language practicesthat characterize these institutional meetings. The issue of mobilized resources and their course of action in the interaction became my object of research. An object that ratifies not only the principle of language as a central resource of the organization of the social activities, but also in the institutional context, as a main resource of production and structuring an activity to help others.This thesis aims to deepen the understanding of the processes for the emergence of such activity, by studying the processes by which language resources are methodically deployed to shape and deliverthe views of members about their actions, contributing in return to the creation of an intersubjective space which makes possible the collective elaboration of a interpretative work.