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Trust, Safety, and Employee Decision-Making: A Review of Research and Discussion of Future Directions

机译:信任,安全和员工决策:研究综述和未来发展方向

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摘要

Managing workplace safety in the technology work environment has traditionally focused on factors such as physical design, machinery operations and other hardware counter-measures. Cognitive-based human factors have not seen a strong emphasis by safety and technology researchers. This is beginning to change as investigators have begun to examine how the management of human factors could impact safety in the workplace. One of these factors is trust.A second factor, safety climate, measures the perception employees have of the relative importance of safety within an organization. Although limited research has examined the association between trust and safety climate, little empirical data has been collected on the relationship between the two concepts as they relate to the decision-making process of employees. Trust has been shown to have a positive effect on workplace safety climate, which in turn has been hypothesized to play a role in employee decision-making. Yet, research measuring the relationship between trust, safety, and employee decision-making has been limited.This analysis will outline the concept of trust and its relationship to safety climate and safety-related decision making. Definitions of trust, past safety climate research, and relevant decision-making theories will be highlighted. The challenges of existing measures of trust, safety climate, and decision-making will be discussed. New directions for research in safety decision-making will conclude the paper.
机译:传统上,在技术工作环境中管理工作场所安全一直侧重于物理设计,机械操作和其他硬件对策等因素。安全和技术研究人员并未高度重视基于认知的人为因素。随着研究人员开始研究人为因素的管理如何影响工作场所的安全性,这种情况开始改变。其中一个因素是信任。第二个因素是安全气氛,它衡量员工对组织内安全相对重要性的看法。尽管有限的研究检查了信任与安全气氛之间的关联,但是由于这两个概念与员工的决策过程相关,因此很少收集到有关这两个概念之间关系的经验数据。事实证明,信任对工作场所的安全气氛具有积极的影响,据推测,这种气氛反而在员工的决策中发挥作用。然而,衡量信任,安全与员工决策之间关系的研究仍然很有限,该分析将概述信任的概念及其与安全环境和与安全相关的决策的关系。将重点介绍信任的定义,过去的安全气候研究以及相关的决策理论。将讨论现有信任,安全气氛和决策措施的挑战。本文将对安全决策研究的新方向进行总结。

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    Mosher Gretchen A.;

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  • 年度 2013
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  • 原文格式 PDF
  • 正文语种 en
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