Quality Award Untuk Mengevaluasi Pencapaian Implementasi Manajemen Kualitas Perusahaan (Studi Kasus: Evaluasi Implementasi Six Sigma di Perusahaan X)

摘要

Company can utilize Quality Award model to measure and evaluate efficacy of its quality management implementation. Three model which is often used is Deming Prize (DP), Malcolm Baldrige National Quality Award (MBNQA), and European Quality Award (EQA). EQA is newest development model. Dutch Quality Award (DQA) is appreciation of quality in Dutch which its development follow EQA. Case Real how to measure and evaluate efficacy quality management implementation in company X.