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The effect of stress, burnout and emotional labour on intention to leave amongst call centre employees

机译：压力，倦怠和情绪劳动对呼叫中心员工离职意图的影响

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Magister Commercii - MCom

机译：主交易-MCom

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Sadien Aaishah;
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年度 2010
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正文语种 en
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3. Original Research Exploring employee retention and intention to leave within a call centre Crossref Citations [J] . Rethabile Mabojane, Faith D. Madou, Nelesh Dhanpat, SA Journal of Human Resource Management . 2018,第0期

机译：研究人员保留和打算离开呼叫中心的原始研究Crossref Citations
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5. Job stress, burnout, job satisfaction, and intention to leave among registered nurses employed in hospital settings in the state of Florida. [D] . Hazell, Kenneth W. 2010

机译：在佛罗里达州医院环境中雇用的注册护士中的工作压力，倦怠，工作满意度和离职意愿。
6. Collegial surface acting emotional labour burnout and intention to leave in novice and pre‐retirement nurses in the United Kingdom: A cross‐sectional study [O] . Catherine Theodosius, Christina Koulouglioti, Paula Kersten, 2021

机译：学术界作用情绪劳动倦怠和意图在英国的新手和退休前护士中留下：横断面研究
7. Exploring the relationship between burnout, emotional labour and emotional intelligence : a study on call centre representatives [O] . Furnell Bernadette Anne 2008

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The effect of stress, burnout and emotional labour on intention to leave amongst call centre employees

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