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A look at online banking accessibility in the EU and the USA

机译:欧盟和美国的网上银行可访问性概览

摘要

Information Systems become the necessary tool for financial organisations. Online bankingis now more than an ideal environment for standard banking transactions because it providescustomers an easy access to a wider range of services and allows them to deliver more timely andcost-effective services around the clock. To meet the higher demands of the customers of today’sglobal networked economy the websites of the financial institutions needed to be more accessible forpeople with disabilities. The significant number of disable people tends to be excluded from the useof World Wide Web as a mechanism by which services and facilities are provided. This paper reportson the e-Accessibility standards of online banking services and identified that despite standards andguidelines set by the international agencies like W3C many websites still fall short of e-Accessibility.
机译:信息系统已成为金融组织的必要工具。如今,在线银行已不再是标准银行交易的理想环境,因为它使客户可以轻松访问更广泛的服务,并允许他们全天候提供更及时,更具成本效益的服务。为了满足当今全球网络经济客户的更高要求,金融机构的网站需要让残障人士更容易访问。大量残疾人往往被排除在使用万维网作为提供服务和设施的机制之外。本文报告了网上银行服务的电子可访问性标准,并确定,尽管国际机构(如W3C)制定了标准和指南,但许多网站仍缺乏电子可访问性。

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