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Strategic managment.The case of NGOs in Palestine.

机译:战略管理。巴勒斯坦非政府组织的案例。

摘要

The number of the Palestinian non-governmental organizations (NGOs) has grown substantially in recent years. As the sector has expanded it has experienced a high level of internal competition especially due to scarce donor resources and their requirements such as greater financial accountability and clearer evidence of program influence. Therefore strategic thinking and the use of strategic management approaches are very much needed. While the volume of research on strategic management in large corporations is extensive research on strategic management in SMEs is relatively limited and the research on strategic management in NGOs is very limited. Therefore, following the recommendations of the prior researchers for further studies, this research is an attempt to shed light on the top mangers` perception of the importance of strategic management processes in NGOs in Palestine. This research discovered that more than half of the NGOs surveyed have strategic management systems indicating that a significant proportion of NGOs view strategic management as crucial. Managers of the studied NGOs perceived a strategic management approach as an important factor for increasing the quality of service delivery, achieving goals and increasing overall organizational performance. Regarding the internal organizational factors managers believed that employing strategic management techniques helped significantly in sorting out organizational problems, reducing organizational conflicts and aiding organizational development. The NGOs that have set a strategic management approach are more adjustable to environmental factors. The environmental awareness of managers in NGOs is very important. The managers` strategic awareness and their perception of theudIIIudbenefits coming from a formal strategic planning approach within the NGO considerably impacts upon the success of the organisation. They perceived environmental scanning as a very important factor for NGO success. Environmental scanning is also perceived as a significant factor in the strategic management process and its impact upon performance. The studied NGOs placed most emphasis on a mission statement followed by evaluating and assessing and developing a vision statement and yearly goals. The respondents considered flexibility, adjustability and organizational development as important elements in implementing strategies. As the size of the NGOs increased their use of strategic management approaches such as developing a mission statement and objectives, annual and long term goals and employing formal strategic planning techniques increased. Managers of NGOs perceived the - value of leadership presented by managers¿ as the first priority in the factors which are significant for future success. This emphasises the significance of leadership as a crucial factor for success in all organizations in general and in NGOs in particular. In this research it has been recommended that donors from the international community, the Islamic and the Arab world should continue to support Palestinian NGOs. Indeed they have the right to ask the Palestinian NGOs to show transparency, accountability and to be moderate and well managed. On the other hand they should respect the Palestinian national agendas and priorities and not use the assistance being given as a political tool. The Palestinian National Authority should allow NGOs the freedom to operate effectively and ensure that the relationship between NGOs and Palestinian National Authority is a cooperative one.
机译:近年来,巴勒斯坦非政府组织的数量大大增加。随着该部门的扩大,特别是由于捐助者资源稀缺及其要求(例如更大的财务责任和更清晰的计划影响证据),它经历了高度的内部竞争。因此,非常需要战略思考和战略管理方法的使用。大型公司的战略管理研究量很大,而中小企业的战略管理研究相对有限,非政府组织的战略管理研究却非常有限。因此,根据先前研究人员的建议进行进一步研究,本研究旨在阐明高层管理者对巴勒斯坦非政府组织中战略管理程序重要性的认识。这项研究发现,接受调查的NGO中有超过一半具有战略管理系统,这表明很大一部分NGO认为战略管理至关重要。研究过的非政府组织的管理者认为,战略管理方法是提高服务质量,实现目标和提高整体组织绩效的重要因素。关于内部组织因素,管理人员认为,采用战略管理技术可以有效地解决组织问题,减少组织冲突和帮助组织发展。制定战略管理方法的非政府组织更容易适应环境因素。非政府组织管理人员的环境意识非常重要。管理者的战略意识以及他们对非政府组织内部正式战略规划方法产生的 udIII udben益的看法,对组织的成功产生了重大影响。他们认为环境扫描是非政府组织成功的重要因素。环境扫描也被认为是战略管理过程及其对绩效影响的重要因素。研究过的非政府组织最着重任务说明,然后评估和评估并制定愿景说明和年度目标。受访者认为灵活性,可调整性和组织发展是实施策略的重要因素。随着非政府组织规模的扩大,对战略管理方法的使用,例如制定任务说明和目标,年度和长期目标以及采用正式的战略规划技术,都在增加。非政府组织的管理者将管理者提出的领导价值视为未来成功的重要因素。这强调了领导力的重要性,它是所有组织,特别是非政府组织成功的关键因素。在这项研究中,建议国际社会,伊斯兰和阿拉伯世界的捐助者应继续支持巴勒斯坦非政府组织。实际上,他们有权要求巴勒斯坦非政府组织表现出透明性,问责制,并保持温和和妥善管理。另一方面,他们应尊重巴勒斯坦的国家议程和优先事项,而不应将提供的援助用作政治工具。巴勒斯坦民族权力机构应给予非政府组织有效运作的自由,并确保非政府组织与巴勒斯坦民族权力机构之间的关系是合作的。

著录项

  • 作者

    Samour Akram Ismail;

  • 作者单位
  • 年度 2010
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  • 原文格式 PDF
  • 正文语种 en
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