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Bouncing back from psychological contract breach: how commitment recovers over time

机译:从心理契约违约中反弹:承诺如何随时间恢复

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摘要

The Post-Violation Model of the psychological contract (Tomprou, Rousseau, & Hansen, 2015) outlines four ways in which a psychological contract may be resolved after breach (i.e., psychological contract thriving, reactivation, impairment, and dissolution). To explore the implications of this model for post-breach restoration of organizational commitment, we recorded dynamic patterns of organizational commitment across a fine-grained longitudinal design in a sample of young academics who reported breach events while undergoing job changes (N = 109). By tracking organizational commitment up until 10 weeks after the first reported breach event, we ascertain that employees may indeed bounce back from a breach incidence, albeit that some employees do so more successfully than others. We further demonstrate that the emotional impact of the breach and post-breach perceived organizational support are related to the success of the breach resolution process. Additionally, we reveal a non-linear component in post-breach trajectories of commitment which suggests that processes determining breach resolution success are more complex than currently assumed.
机译:心理契约的违约后模型(Tomprou,Rousseau,&Hansen,2015)概述了心理契约在违约后可以得到解决的四种方式(即,心理契约的兴旺,重新激活,损害和解散)。为了探索该模型对违法后恢复组织承诺的意义,我们在报告了工作变更(N = 109)的年轻学者的样本中,记录了细粒度纵向设计中组织承诺的动态模式。通过跟踪组织的承诺直到第一次报告的违规事件发生后的10周,我们可以确定员工确实确实可以从违规事件中反弹,尽管有些员工比其他员工更成功。我们进一步证明,违反行为的情感影响和违反行为后的组织支持与违反行为解决过程的成功有关。此外,我们揭示了违约承诺轨迹中的非线性成分,这表明确定违规解决方案成功的过程比当前假设的更为复杂。

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