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Application of concept of services marketing in digital library

机译:服务营销理念在数字图书馆中的应用

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摘要

This paper discusses the application of conventional concept of services marketing in digital library in modern era. The aim of this study to attempt to correlate marketing as a concept to the provision of digital library services. The unique characteristics of information products may demand a new approach to marketing defined as information marketing. In view of the social, economic and technological changes, Library and Information centers have begun to realize that marketing of information products and services is an integral part of administration. On account of information explosion, the technological revolution and escalating library costs are responsible for encouraging the library profession to develop a professional marketing approach in its operations and services. This paper discusses the concept of conventional services marketing system as they are affected in digital library services. The concept would help to provide right service at right time and the right price to right users in the right place with support of quality staffs. This paper provides useful information on the marketing of digital library and information services.
机译:本文探讨了服务营销传统观念在现代数字图书馆中的应用。这项研究的目的是尝试将营销作为一种概念与数字图书馆服务的提供相关联。信息产品的独特特性可能需要一种新的营销方式,即信息营销。鉴于社会,经济和技术的变化,图书馆和信息中心已经开始意识到,信息产品和服务的营销是管理的组成部分。由于信息爆炸,技术革命和不断增加的图书馆成本负责鼓励图书馆界在其运营和服务方面发展专业的营销方法。本文讨论了常规服务营销系统的概念,因为它们在数字图书馆服务中受到影响。该概念将有助于在优质人员的支持下,在正确的时间向正确的用户提供正确的服务,并以正确的价格向正确的用户提供正确的价格。本文提供了有关数字图书馆和信息服务营销的有用信息。

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