Dispositifs de capitalisation des connaissances :Repérage de l’offre et construction d’une typologie

摘要

The dissertation explains the knowldege capitalisation process based on a survey in 12 French companies (Rhone-Alpes Region, South-East of France)conducted in 2001: information management, document management and knowledge management are very closed concepts and are sometimes not very well undestand or implement by companies. The following aspects are discussed and analysed: individual or collective practices, technological supports and the role of experts.