Gestão da informação do Centro de Pesquisa e Gestão de Recursos Pesqueiros do Litoral Sudeste e Sul (CEPSUL): estudo de caso; Information Management Research Center and Resource Management Fishing the Southeast Coast and South (CEPSUL): a case study

摘要

This research investigated the management of information in the Center for Research and Management of Fishery Resources in Southeast and South Coast (CEPSUL) by studying the use of sources of information fishing. In the conceptual basis, it was the management and flow of information, sources of information and the process of using sources of information and contextualized the fishing. The methodology was used: a qualitative approach, the case study strategy, data collection instruments: a literature review, the documentary surveys and interview script, the research subjects were 11 federal public servants; was used the technique content analysis to analyze the data; and the study was limited to the analysis of management and information flows in the CEPSUL. Was carried out a mapping of sources of information in the fishing sector, and identified 309 sources. In the profile of civil servants in the CEPSUL was found a qualified team, 81.8% aged over 45 years, to all undergraduate courses and 81.8% with postgraduate studies. And they work on average 15 years in this environment. The most widely used source of information is the co-worker. By analyzing, considering the sources grouped according to a classification, sources of information impersonal and electronic are the most used. The source of information used to update the servers is the Internet. Analyzing from the viewpoint of clustering, sources impersonal electronics are most often used to update itself. On the criteria of choice and quality of sources of information, the most widely used is ease of access, then the speed and reliability. The perceived quality of sources of information is mainly associated with the reliability, safety, fidelity and veracity of it. In cases of use of sources of information and information culture, it was perceived how is complex and need to better organize the information, both internally and externally. And the promotion of incremental innovations can be the driving force of the actions taken by each sector and also be used as a mediator in environmental issues. In the use of information technology and communication are pointed several benefits, including: the speed and agility in information processing; information can be produced locally with global assessment; to cooperate in the planning stages to execution of projects; and to increase interaction and exchange of documents / files. Regarding the usability of information technology and communication, it was concluded: the functions in the cell, only the phonebook is used by all; all respondents use Google Maps and have more than one email account active; 81 9% of respondents use more than 6 hours a computer daily; 54.5% of respondents are more than six hours each day connected with the browser open; all respondents use the Internet daily; all participants use the Internet to communicate informally; all respondents participating or have participated in virtual discussion forum.