Electronic performance support systems (EPSS): an effective system for improving the performance of libraries

摘要

EPSS is a well-structured system for improving the performance of organisation/institution by means of improving the performance of manager and staff. In this paper we have discussed how effectively EPSS can be implemented in a library by making use of its characteristics and benefits. Also the role of technology inimproving the performance of libraries keeping in mind the advantages and limitations of EPSS have been discussed. The article tries to attempt to cover from the basics of EPSS to the implementation of EPSS in Libraries and Information Centres.