Review of: Piero De Risi, Dizionario della Qualità : 900 termini ed espressioni del linguaggio della Qualità. Milano : Il Sole 24 Ore, 2001, p. 613

摘要

The Quality Dictionary copes with techiques and principles of total quality management as the interdisciplinary instrument of thematic areas and disciplinary fields configuring in the evolving area of: quality, management, marketing, production, statistics, planning, applied statistics, certification, organization, laws etc. The documentalist is forced to his own role re­engineering, more integrated at a productive and communicative social level. The dictionary systematizes “a common language and a specific nomenclature for a quality culture”, referring to ISO 9000 and ISO 14000, and proposes a scientific approach to the issue.