Global Virtual Teams: Towards a Research Framework to Evaluate Effectiveness in using Group Support Systems

摘要

Globalization and the growth of multinational corporations, coupled with advanced information technology have brought GVTs (GVT’s) into the spotlight. The authors examine prior research on group technologies, group structures and group decision making to develop a framework for research on GVT’s. Literature is reviewed and the approaches are examined in terms of their strengths and weaknesses in providing criteria for team effectiveness. A framework is presented to suggest paths researchers may take in determining factors including knowledge, skills, and abilities that may improve GVT outcomes.