Propuesta de mejora en la eficiencia operacional del taller de enderezada y pintura 'Azucenas' de automotores y anexos (AYASA), basado en un modelo de simulación

摘要

The main objective of this Project is to increase the efficiency of the paint and body repair shop “Azucenas”. The structure of the document is based on the Six Sigma DMAIC methodology. The study begins with the analysis of the company’s procedure manual in addition to the approach within the vehicles of medium cycle. Therefore, it was taken a time measurement of the productive process operations. With the results, it was defined the capacity, bottlenecks and a simulation model to evaluate the current situation. Additionally, it was identified the problems about dead times and circulation inside the shop. There are developed two proposals based on the simulation model, which consists on a layout redesign, in order to eliminate the painting bottlenecks, and the creation of a second shift for the preparation and painting process. Finally, it was made a financial analysis to evaluate its feasibility.