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Stop whining, start doing! Identity conflict in project managed software environments

机译:停止抱怨,开始做!项目托管软件环境中的身份冲突

摘要

In this article we explore the relationship between software developers and IT project managers as expressed through narrative exchanges in an on-line discussion forum. We interrogate a naturalistic data set to show how the conflict between IT professionals and their immediate managers (project managers) is manifest through the identity work that they engage in. To this end, the article draws attention to strategies of resistance and dissent expressed in the narratives of software developers, contrasting these with the performative expectations espoused by project managers. The purpose is to contribute to a critique of project management stemming from the grassroots experience of those involved in its co-construction. While it is difficult to be precise about the demographics of the community studied (given the anonymity of bulletin board forums), the views of several hundred participants are represented in the discussion threads analysed. In response to the performative environments and disciplines of project management, programmers make recourse to performative strategies (in an Austinian sense) that preserve their status, sense of professional identity and organizational power. The aesthetics of programming appear to play an important part in the expression of programmers’ identity; aesthetics which contrast, and are in conflict with, different forms of performative aesthetics present in the identity work of project managers.
机译:在本文中,我们探讨了在线讨论论坛中通过叙事交流表达的软件开发人员与IT项目经理之间的关系。我们询问了一个自然主义的数据集,以显示IT专业人员与其直属经理(项目经理)之间的冲突是如何通过他们从事的身份工作来体现的。为此,本文提请注意在IT专家中表达的抵制和异议策略。软件开发人员的叙述,并将其与项目经理所拥护的绩效期望进行对比。目的是根据参与项目共同建设的人员的基层经验,对项目管理提出批评。尽管很难精确地了解所研究社区的人口统计信息(鉴于公告板论坛的匿名性),但在分析的讨论线索中却代表了数百名参与者的观点。为了响应项目管理的绩效环境和学科,程序员采用绩效策略(在奥斯丁意义上)来保留其地位,职业认同感和组织力量。编程的美感似乎在表达程序员的身份中起着重要的作用。与项目经理的身份工作中存在的表现形式美学的不同形式相矛盾并相冲突的美学。

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  • 作者

    Case P.; Pineiro E.;

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  • 年度 2009
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  • 原文格式 PDF
  • 正文语种 {"code":"en","name":"English","id":9}
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